BEHIND BARNIE
BEHIND BARNIE: MARIE CAZENAVE
If BARNIE is the brand it is today, it's also thanks to the people who collaborate daily with Delphine and Edouard… highlighting the importance of surrounding yourself with the right people. Each member of the team, with their own story, expertise, talents, personality, and aspirations, contributes to the brand's growth and evolution day after day. Because BARNIE wouldn't be BARNIE without its teams, we've decided to introduce you to and showcase each of its members. For this second edition of "Behind BARNIE," Marie, Marketing & Customer Manager, agreed to participate in a 10-question interview.
Passionate about the world of luxury and driven by a deep love for jewelry, 39-year-old Marie embodies elegance and authenticity in everything she does. After a decade at Cartier, she joined the BARNIE adventure two years ago as Marketing & Customer Manager, with the ambition of creating a customer experience where expert advice and excellence go hand in hand. True to her values, she is dedicated to creating precious memories shared with her loved ones between Lyon, Paris, and La Baule.
What is your position at BARNIE?
I have been the Marketing and Customer Manager at BARNIE for 2 years.
WHAT DOES YOUR JOB INVOLVE?
On the marketing side, I analyze sales figures for both products and customers, among other things. I work on purchasing recommendations with the Production & Style team. It's fascinating to work on collections so far in advance. My team and I also create the packaging, product descriptions, and e-merchandising for the website.
Customer relations are at the heart of BARNIE's strategy. That's what immediately appealed to me when I met Edouard and Delphine: their approach to customer relations as a core loyalty tool, a way to set us apart. We treat our customers' requests the way we would like to be treated ourselves. I'm fortunate to have Agathe by my side, the Customer Service Manager, who pays particular attention to providing advice and handling requests. We make a fantastic team and are continuing to shape customer relations together, just as we envision them at BARNIE. We share the same vision and the same ambition.
How would you describe your clothing style?
Quite classic, I'd say! I like simple, elegant clothes. A garment should be wearable for multiple occasions depending on how you style it, the accessories, and the shoes.
What accomplishment at BARNIE are you most proud of?
I believe what makes me most proud is creating a close relationship with our clients. We sometimes exchange stories about life, anecdotes...
On the other hand, I am very proud to have built a close-knit team. We can count on each other and that, for me, is essential.
We know you're passionate about jewelry, what types of jewelry do you prefer to wear on a daily basis?
The most important and precious pieces of jewelry for me are those that remind me of special occasions, people, and moments in my life. I never take off my wedding band, my engagement ring, and also a diamond necklace. Simple and elegant pieces that I can wear for any occasion. They pair well with everything.
That's for everyday wear. Then I love wearing bolder, more eye-catching pieces, especially earrings. They can make a difference to a simple look and add real value.
Three Instagram posts you loved this week?
I love Christmas, so naturally I'm in heaven right now… It's a magical time of year. The post about the Dior Christmas lights on Avenue Montaigne really immerses you in the setting, as if you were there. It's magnificent. At this time of year, it truly is the most beautiful avenue in Paris!
Another post that caught my eye this week was from Violette Dorange, the youngest skipper in the Vendée Globe. I think she's incredible! I admire her tenacity and strength. I love following her adventures.
Finally, the ice rink at the Grand Palais has reopened. The glass roof is magnificent!
To conclude this second edition of Behind BARNIE, we hope that this introduction to the team members has given you a better understanding of the people who work for the brand every day. Stay tuned for more profiles that bring the BARNIE universe to life, coming soon.